Zendesk vs Intercom Comparison 2024: Which One Is Better?

Zendesk vs Intercom in 2023: Detailed Analysis of Features, Pricing, and More Like with many other apps, Zapier seems to be the best and most simple way to connect Intercom to Zendesk. No matter what Zendesk Suite plan you are on, you get workflow triggers, which are simple business rules-based actions to streamline many tasks. You get call recording, muting and holding, conference calling, and call blocking. When comparing the omnichannel support functionalities of Zendesk and Intercom, both platforms show distinct strengths and weaknesses. When comparing the automation and AI features of Zendesk and Intercom, both platforms come with unique…